Terms and Conditions
Effective Date: 13-08-2025
Welcome to Ohtel (referred to in these Terms and Conditions as “Ohtel”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.ohtel.in/(the “Site”), our online marketplace platform, and any related tools, applications, or services (collectively, the “Services”).
By accessing, registering, or using our Site or Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.
1. Acceptance of Terms
By registering, accessing, or using Ohtel’s Services, you confirm that:
- 1. You have read, understood, and accepted these Terms.
- 2. You are at least 18 years of age or are using the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
- 3. You have the authority and legal capacity to enter into a binding agreement.
2. Scope of Services
Ohtel is an online, location-based marketplace for the hospitality industry. The Platform enables registered and unregistered users to post, browse, and respond to listings related to:
- • Advertisement from Buyer and Seller of hospitality businesses, including but not limited to restaurants, hotels, cafes, food factories, and service-providing institutions.
- • Advertisement of new and used hospitality equipment and related products.
- • Hospitality industry job postings and recruitment opportunities.
- • Advertisements from equipment manufacturers, service providers, and other hospitality-related businesses.
Users may search ad listings based on location, category, price, and other criteria, and may contact listing owners directly through provided contact details or available communication tools.
Ohtel acts solely as an online intermediary that provides the technological means for listing, advertising, and facilitating initial contact between users.
We are not a party to any transaction, negotiation, or agreement between users. We do not:
- • Verify or guarantee the accuracy, completeness, legality, quality, or safety of any listing, product, service, or job posting.
- • Guarantee that a buyer, seller, employer, or applicant will complete a transaction or respond to communications.
All transactions and communications are conducted solely at the risk and responsibility of the parties involved.
We reserve the right to modify, suspend, or discontinue any part of the Services at our sole discretion, without prior notice.
3. User Accounts
When creating an account, you agree to:
- 1. Provide accurate, complete, and up-to-date information.
- 2. Maintain the confidentiality of your login credentials.
- 3. Accept full responsibility for all activities under your account.
Ohtel is not liable for any loss or damage resulting from unauthorized access to your account caused by your failure to maintain adequate security.
We may suspend or terminate any account that violates these Terms or applicable laws.
4. Permitted Use
You may use our Site and Services only for lawful purposes and in accordance with these Terms. You must not:
- • Post false, misleading, defamatory, or unlawful content.
- • Engage in fraudulent, abusive, or deceptive activity.
- • Upload content that infringes any copyright, trademark, or other intellectual property rights.
- • Use automated scripts, bots, or scraping tools without prior written consent.
- • Attempt to disrupt, interfere with, or compromise the security or functionality of the Site.
5. Prohibited Content and Activities
You are strictly prohibited from posting, uploading, transmitting, or engaging in any of the following on or through the Site:
- 1. Illegal Content: Content that violates any applicable local, national, or international law or regulation.
- 2. Fraudulent Listings: Fake businesses, counterfeit products, false job postings, or misleading offers.
- 3. Infringing Content: Materials that infringe or violate third-party copyrights, trademarks, or intellectual property rights.
- 4. Offensive or Harmful Material: Content that is defamatory, obscene, pornographic, violent, discriminatory, or promotes hate or harassment.
- 5. Malware or Harmful Code: Viruses, trojans, worms, or any software intended to damage, disrupt, or gain unauthorized access to systems or data.
- 6. Personal Data Without Consent: Posting private or confidential information about another person without their consent.
- 7. Misrepresentation of Affiliation: Claiming false association with Ohtel or impersonating another person or entity.
- 8. Prohibited Transactions: Listings for items or services that are illegal, unsafe, or prohibited in the jurisdiction where offered.
We reserve the right to remove any content or terminate any account that violates this clause without notice, and to cooperate with law enforcement authorities where required.
6. Intellectual Property
All content on Ohtel, including designs, logos, text, graphics, software, and databases, is the property of Ohtel or its licensors and is protected by copyright, trademark, and other applicable laws.
You may not reproduce, distribute, modify, or create derivative works of our content for commercial purposes without our prior written consent.
7. Pricing and Payments
- • All pricing for services or subscriptions, if applicable, is displayed on the Site and may change without notice.
- • Payments must be made through approved payment methods.
- • All fees are non-refundable, except where otherwise stated in writing or required by law.
- • Taxes, duties, and charges are the sole responsibility of the user unless explicitly stated otherwise.
8. Third-Party Links and Services
Our Site may contain links to third-party websites or services. These are provided solely for convenience.
We do not control, endorse, or assume any responsibility for the content, products, services, or policies of third-party websites. You access such resources entirely at your own risk.
9. Limitation of Liability
To the maximum extent permitted by law, Ohtel and its officers, employees, and affiliates shall not be liable for:
- • Any indirect, incidental, special, punitive, or consequential damages.
- • Loss of data, revenue, business, or profits.
- • Any disputes, claims, or damages arising out of or related to transactions between users.
If, notwithstanding the above, Ohtel is found liable for any claim, our total liability shall not exceed the amount paid by you (if any) for the specific service in question during the three months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Ohtel, its officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to:
- • Your use or misuse of the Site or Services.
- • Your violation of these Terms or any applicable law.
- • Your infringement of any third-party rights.
11. Dispute Resolution and Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms, the Site, or the Services shall first be attempted to be resolved through good-faith negotiations between the parties.
If the dispute is not resolved within thirty days, it shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a single arbitrator appointed jointly by the parties. If the parties cannot agree, the arbitrator shall be appointed by the competent court in Hubli.
The place of arbitration shall be Hubli, Karnataka, and the language of the proceedings shall be English. The decision of the arbitrator shall be final and binding on both parties.
Nothing in this clause shall prevent either party from seeking interim relief from a court of competent jurisdiction.
12. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our Services, you consent to the collection and use of your data in accordance with the Privacy Policy.
13. Changes to Terms
We may amend these Terms at any time. Revised Terms will take effect once posted on the Site. Your continued use of the Site after such changes constitutes acceptance of the revised Terms.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. All disputes, including arbitration-related matters, shall be subject to the exclusive jurisdiction of the courts located in Hubli, Karnataka.